Accident Information
If you have an accident
Step 1
If anyone is injured, call 911; you may also need to contact the police if the others involved won’t cooperate.
Step 2
Collect information from the other driver(s), including insurance information, license numbers, vehicle makes and models, phone numbers, addresses, and names.
Step 3
Collect information from any passengers or witnesses.
Step 4
Inspect the damage done to both vehicles and take pictures of the accident scene.
Step 5
Do not admit fault, and do not discuss the accident with anyone besides the police and your insurance provider.
Step 6
Notify your insurance provider.
Need Customer Service?
If you are in an accident, you can contact us during normal business hours or reach out to your insurance provider directly.
What Information Should You Gather After an Accident?
- When and where the accident occurred.
- How fast each vehicle was going.
- Identifying information from the other driver(s), including their name, address, phone number, license number, and birthdate.
- Insurance information from the other driver(s).
- Pictures of the accident scene, supported by a detailed description of the accident.
- Pictures of the other car’s license plate and registration, plus ones of the other driver’s license and insurance information.
- The road and weather conditions at the time of the accident.
- Which direction each vehicle was driving.
- Information about the vehicle, including the license plate number, make and model, and registration information.
- Information from any witnesses.
- If the police made an accident report, then you’ll need the case number and name of the department.
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